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GM Adds Collision Assistance So Drivers Know What To Do After A Crash

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Practical Features

Automotive companies are cramming as many features as they can inside each new model they sell. It has become the new barometer by which car buyers are deciding whether to buy a specific make and model.

Brands are tailoring certain features to different aspects of the vehicle ownership experience; some address comfort and entertainment, while others address practical issues. GM has just announced a new mobile app that could be very useful for all its customers and owners.

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GM

From Avoidance to Assistance

Most ADAS driving systems on cars in the market include a collision-avoidance feature. This is usually engaged by the car when it notices the driver is either distracted or when another motorist or pedestrian is in a dangerous proximity to the car. The car will alert the driver and, in some cases, apply the appropriate braking force to avoid a crash.

GM is debuting a new feature to address the aftermath of a crash or accident. It is for the rare and unfortunate occasion when a GM owner gets into a crash and needs assistance with the next essential steps. It will roll out as a new feature in the GM vehicle mobile apps that owners already have; it will only be available in the U.S. market. This tool will help drivers properly begin the post-process of documentation, insurance claiming, and even finding a repair shop that uses GM-accredited repair processes.

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At Your Own Pace

The Collision Assistance system will also enable them to take photos of the accident and receive step-by-step, self-paced instructions to avoid numerous interrupting emergency calls. Crucially, it gives owners access to GM's Collision Repair Network, which includes dealerships and independent body shops. These shops use specialized equipment, perform pre- and post-repair scans, and adhere to GM's collision repair recommendations.

According to GM, the NHTSA says, there are nearly 17,000 police-reported crashes in the U.S. every day. GM says many of those drivers need help making more informed decisions to reduce confusion after a crash. Noting that any accident is stressful for anyone, the system allows the owner to take the necessary steps when they feel like it, and to pause the process in the app and resume when ready.

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